jl30 is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR's data governance requirements. This Policy explains exactly what we collect, why we collect it, and how it is protected.
jl30 ("jl30," "we," "us," or "our") is the data controller responsible for the personal information collected through the jl30 online gaming platform accessible at jl30.org (the "Platform"). jl30 is a Philippine-registered company operating under a license issued by the Philippine Amusement and Gaming Corporation ("PAGCOR").
As a data controller under the Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA") and its implementing rules and regulations, jl30 is responsible for determining the purposes and means of processing personal data collected through the Platform. All data processing activities conducted by jl30 are registered with the National Privacy Commission ("NPC") of the Philippines as required.
jl30 collects the following categories of personal data in connection with account registration, KYC compliance, Platform operation, and regulatory obligations:
| Data Category | Specific Data Points | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Required |
| Contact Data | Email address, Philippine mobile number, residential address | Required |
| Government ID Data | ID type, ID number, ID document image (for KYC) | Required for withdrawals |
| Financial Data | Deposit amounts, withdrawal amounts, payment method identifiers (e.g., GCash number), transaction history | Required |
| Gameplay Data | Game session history, bet amounts, win/loss records, bonus usage, wagering activity | Automatically collected |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, login history | Automatically collected |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with jl30 | Collected when you contact us |
| Marketing Preferences | Email/SMS marketing consent status, promotion history | Optional |
jl30 collects personal data through the following means:
jl30 processes your personal data for the following specific purposes:
To create and maintain your jl30 account, authenticate your identity at login, manage account security (including two-factor authentication), and provide access to Platform features and game categories.
To verify your identity in compliance with PAGCOR's licensing requirements, the Anti-Money Laundering Act (AMLA) of the Philippines (Republic Act No. 9160 as amended), and the Terrorism Financing Prevention and Suppression Act. KYC verification is mandatory for withdrawal processing and for accounts reaching defined transaction thresholds.
To process deposits, execute withdrawal requests, maintain transaction records, and conduct financial reconciliation. jl30 retains detailed transaction records as required by PAGCOR and Philippine financial regulations.
To implement PAGCOR-mandated responsible gaming obligations, including monitoring gameplay patterns for indicators of problem gambling behavior, enforcing self-exclusion requests, and maintaining records of deposit and loss limits set by users.
To detect, investigate, and prevent fraudulent activity, money laundering, multiple account creation, bonus abuse, and other prohibited conduct as defined in the jl30 Terms & Conditions and applicable Philippine law.
To fulfil jl30's mandatory reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC), including transaction reports, covered transaction reports, and suspicious transaction reports as required under Philippine law.
To provide customer support services, respond to inquiries, resolve disputes, and maintain records of support interactions for quality assurance and training purposes.
To send you promotional communications, bonus offers, new game announcements, and platform updates, where you have separately provided explicit consent. You may withdraw marketing consent at any time through your account settings or by contacting jl30 support.
Under the Data Privacy Act of 2012, jl30 processes your personal data on the following legal bases:
jl30 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
jl30 is legally obligated to disclose personal and financial data to PAGCOR, the AMLC, the NPC, and other competent Philippine government agencies upon lawful demand, court order, or as required by PAGCOR's licensing conditions. Such disclosures are mandatory and are not subject to user objection under applicable Philippine law.
Transaction data is shared with GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to the extent necessary to process deposits and withdrawals. These providers are contractually bound to handle your data in accordance with their own privacy policies and applicable Philippine financial regulations.
Government ID data and biometric verification data (if applicable) may be shared with PAGCOR-approved KYC and identity verification service providers for the purpose of fulfilling jl30's AMLA and PAGCOR due diligence obligations.
Pseudonymized gameplay session data (without direct personal identifiers) may be shared with licensed game providers for technical support, game performance monitoring, and RNG audit purposes. Direct personal identifiers are not transmitted to game providers.
Personal data may be disclosed to jl30's legal advisers, auditors, and accountants on a strictly confidential basis where necessary for the provision of professional services.
jl30 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention schedules apply:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR licensing / AMLA |
| KYC Documents | Duration of account + 5 years after closure | AMLA / PAGCOR requirement |
| Financial Transaction Records | 5 years from transaction date | AMLA mandatory retention |
| Gameplay Session Data | 2 years from session date | Responsible gaming / dispute resolution |
| Support Communications | 3 years from last interaction | Dispute resolution / legal claims |
| Marketing Consent Records | 3 years after consent withdrawn | NPC compliance / evidence of consent |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be associated with any identifiable individual.
jl30 implements technical and organizational security measures appropriate to the sensitivity of the personal data processed and the risks involved, in accordance with the DPA's security requirements. These measures include:
In the event of a personal data breach that is likely to result in harm to data subjects, jl30 will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with NPC Circular No. 16-03 and its amendments.
jl30 uses cookies and similar tracking technologies on the Platform. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Note that disabling cookies beyond strictly necessary cookies may affect your jl30 Platform experience. Consent to non-essential cookies can also be managed through your account privacy settings after login.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by jl30:
To exercise any of the above rights, please contact jl30's Data Protection Officer at the contact details provided in Section 13. jl30 will respond to rights requests within fifteen (15) calendar days of receipt. Complex requests may require up to thirty (30) calendar days, with notification provided of the extension.
The jl30 Platform is strictly restricted to individuals aged twenty-one (21) years and above, in compliance with PAGCOR regulations governing casino-style online gambling in the Philippines. jl30 does not knowingly collect personal data from persons under the age of 21.
Age verification is conducted through the KYC process using Philippine government-issued identification documents. If jl30 becomes aware that it has collected personal data from a person under the age of 21, the account will be immediately suspended, all data will be flagged for deletion subject to any applicable legal hold requirements, and the matter may be referred to PAGCOR.
jl30 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR requirements. Material changes will be communicated to registered users by email to their registered address and/or by prominent notice on the Platform at least fourteen (14) days before the changes take effect, except where immediate changes are required by law or NPC directive.
The "Effective Date" at the top of this Policy reflects the date of the most recent revision. Your continued use of the Platform following the effective date of any revised Policy constitutes acceptance of the updated terms. We recommend reviewing this Policy periodically.
jl30 has designated a Data Protection Officer ("DPO") as required by the Data Privacy Act of 2012 and NPC Circular No. 17-01. The DPO is responsible for overseeing jl30's data protection program, handling data subject rights requests, and serving as the primary point of contact with the NPC.
Six concrete ways jl30 safeguards your personal data — backed by Philippine law, PAGCOR regulation, and technical security infrastructure.
Every jl30 data processing activity is grounded in a lawful basis under the Data Privacy Act of 2012. We don't collect data because we can — we collect it because it's legally required or contractually necessary. Our NPC registration is current and our DPO is actively engaged in privacy governance.
Your KYC documents, government ID images, and financial records are encrypted at rest using AES-256 — the same standard used by Philippine banks. Combined with TLS 1.2+ encryption in transit, your sensitive data is protected both in storage and when it moves between your browser and jl30's servers.
jl30 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial use. The only third parties who receive your data are those legally required to receive it (PAGCOR, AMLC) or those technically necessary to operate the Platform (payment processors, KYC providers), all under strict contractual data protection obligations.
jl30 supports all seven data subject rights under the DPA — access, rectification, erasure, objection, portability, right to be informed, and the right to file NPC complaints. Rights requests are handled by the DPO team within 15 days. We don't make it difficult to exercise your privacy rights.
We don't keep your data indefinitely. jl30 has published specific retention periods for each category of personal data, aligned with AMLA's mandatory 5-year requirement and PAGCOR's licensing conditions. When the retention period expires, data is securely deleted or anonymized — not archived indefinitely.
Marketing communications from jl30 are strictly opt-in. If you've consented and want to stop receiving promotional emails or SMS, you can withdraw consent immediately through your account settings or by emailing the DPO. Withdrawal of marketing consent has no effect on your account access or gaming services.
jl30's Data Protection Officer handles all privacy inquiries, data access requests, and erasure requests within 15 days — as required by the Philippine Data Privacy Act.
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